RawSource’s customer service team quickly mobilized, providing expert guidance through detailed consultations. Our chemists reviewed the formulation, identified the issue, and suggested a precise adjustment to the ingredient mix. We maintained constant communication with CosmoTech, offering real-time support and reassurance throughout the process.

RawSource’s customer service team acted swiftly to identify the cause of the delay. We coordinated with logistics partners to expedite the shipment and arranged for alternative transportation to ensure timely delivery. Our team provided regular updates to OilPro Inc., keeping them informed at every step.